FAQ

Q: Do you ship internationally?

A: Our shipping services are limited to the United States only.

Q: Are your candles clean?

A: Our candles are crafted with premium fragrance oils that are specifically formulated for candles and contain essential oil components.

Q: How can my candle last longer?

A: To avoid tunneling in your candles, make sure to burn them for a minimum of one hour per inch of diameter and ensure that the wax melt pool extends across the entire surface. Additionally, don't forget to trim the wick by at least 1/4 inch.

Q: Are candles returnable?

A: While it is regrettable that you wish to return your purchase, we want you to know that we accept returns for undamaged and unused products with no hassle.

Send us an email at info@oohlayumscents.com if you have additional questions.